We are sad that you have had a bad experience.
The most important thing for us is that you are fully satisfied with our product.
This is also the reason why giving 100% satisfaction guarantee if you are not satisfied with the product, you can send it back to us and get your money back even if you have already taken the product in use. Read more about our satisfaction guarantee here.
Remember that you can always contact our customer service if you are not satisfied or have questions about your order. If you have something you think we can do better, we also like to hear from you!
You can contact us by phone - Thursday 11 am - 4 pm and Friday 10 am - 2 pm.
The phones are closed between 12:00 and 12:30